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 Tobell Communications Inc., the provider of Validate!  has processed millions of mission critical transactions since 1989.


Validate! by Tobell Communications is hosted at multiple locations to guard against any chance of a single point of failure.  Our voice processing and data servers are replicated at both our home office and a major Network Operations Center (NOC) on the East Coast.  This datacenter facility is host to several Fortune 100 companies, major Universities, and Healthcare providers.

 

Your data is safe, and the Validate! verification system is available to your marketers without service interruption 24x7x365.

 

Security –Electronically controlled access via RC badges, government issued photo ID-badge required for second stage access and 24x7x365 onsite security and network operations personnel.

 

Redundant battery power systems.

Redundant power generation systems.

Redundant HVAC systems for temperature and humidity control.

Redundant Data writes on multiple hard drives plus off site data storage.

                                               

Security

Personnel at check-in area matches government issued picture ID to recorded ID in the real-time "Approved Access Database" before access to the NOC is permitted.


49 camera, color, IP-based CCTV surveillance system records full motion video to multiple Digital Video Recorders and take video clips upon every door opening

Hand Key Biometric Access Control systems throughout entire Data Center


Concrete filled, steel reinforced barriers and barbed wire fence surround exterior while external cameras monitor outside environment

 

Validate! Servers

Once access to the NOC is granted Validate!  servers are protected by keyed cabinates.  The system engineer requires a physical key and password to proceed.

 

Power

Uninterrupted Power Supplies, Automatic Transfer Switches, Power Distribution Switchboards, Power Breakers.

Redundant Power Generators

Redundant onsite power generators assure maximum power availability in the event of loss of utility service.

 

 

At Tobell Communications Inc. we have observed that the most successful companies are built upon a foundation of solid high quality sales.  Furthermore, these companies cultivate a culture of best business practices as their standard.  Validate!  third party verification service is designed to help our clients achieve this standard.

 

Transparency is the keystone to achieving best business practices.  When it comes to your sales, let our systems, experience, and hard work provide you that window of transparency. 

 

Experience and hard work enable us to provide the insight that has earned the respect and trust of our clients. Validate! provides quality monitoring and third party verification in both regulated and unregulated business sectors. 

 

Why is independent verification with Validate! a best business practice?

 

1.       Enhances Professionalism

2.       Meets Regulatory Compliance

3.       Improves Collections

4.       Improves the quality of sales

5.       Reduces Labor Costs

6.       Reduces Legal Exposure

7.       Improves Consistency

8.       Improves Customer Service and response time

9.       Improves Transparency

10.   Improves communications with the consumer

11.   Reduces misrepresentation

12.   Quickly identify non compliant agents or sales representatives

 

 

Why is Validate! the best value in verification?

 

1.       The FTC requires maintaining recordings for 2 years, Validate! provides immediate retrieval of recordings via telephone or internet for 5 years.

2.       Validate! permanently archives every recording on optical media in multiple copies across multiple locations.

3.       Validate! recordings are fast and easy to retrieve via telephone. Your Customer Service agents can easily access these recordings to quickly resolve disputes and enhance service.

4.       Validate! recordings are available for download via FTP file transfer in MP3 format; this means you can email any of your recordings to any party. 

5.       Validate! TPV Service  boasts the most experienced and professional verification personnel in the industry.  Your sales are evaluated thoroughly and fairly.

6.       Validate! provides a system of checks and balances.  If you disagree with our verification on a particular transaction, submit it for further review at no additional charge.

7.       There is never any charge to retrieve a recording, regardless of how old it may be.

8.       There are no hidden fees and no monthly minimums.

9.       There are no per minute charges.

10.   Validate! provides multi-location backup service at no additional charge—this means verification is always available to your sales team.

11.   Validate! will customize our services to meet the unique needs of your company.

12.   Validate! provides simple, clear reporting, allowing you to quickly monitor sales activity.

 

Several businesses in the sectors of telecommunications, energy services, financial services, insurance and publishing have reported significant overall improvement in the quality of their business after they started using Validate!   I’m confident we can help your business too, please contact me to discuss how at 888-603-4167.

 

Best regards,

 

 

Tom Jackson

President, Tobell Communications Inc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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